Engage 2017 | Who Should Attend?

Who Should Attend?

 

Who Should Attend Engage?

Users of any of the following Verint solutions are encouraged to attend Engage 2017: Impact 360, Blue Pumpkin, Click2Staff, GMT, Iontas, KANA Enterprise, KANA Express, LAGAN Enterprise, My:Time, StaffSmart, Telligent, ULTRA, Victrio, and Vovici.

Some organizations opt to send multiple individuals to represent different areas of their business. Attendees often include executives, managers, and team leads from a variety of functional areas, including:

  • Account management
  • Claims operations
  • Compliance
  • Contact Center
  • Continuing education and coaching
  • Control room operations
  • Customer care
  • Customer experience management
  • Customer service
  • Forecasting and scheduling
  • Fraud prevention
  • Help desk/service desk
  • IT
  • Loan/mortgage operations
  • Marketing
  • Order fulfillment
  • Quality assurance
  • Risk management
  • Sicherheit