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Support

Customer Engagement Optmization Global Support Contacts

Welcome to the Customer Support page for Verint® Customer Engagement Optimization Solutions. These solutions include Verint’s Workforce Optimization, Customer Analytics and Engagement Management (KANA) products. Bitte konsultieren Sie die Tabelle unten, um den entsprechenden Support-Ansprechpartner für Ihre Region ausfindig zu machen.

Verint Support Contact Information for all Products excluding KANA and Telligent

RegionStandort Verint Contact CenterKontaktinformationen

Amerika

Nordamerika

1-888-9-VERINT (1-888-983-7468)

(770)754-1870

Feedback Management für Unternehmen (Enterprise Feedback Management/EFM)
efmsupport@verint.com
EFM web portal

Retail Financial Services (RFS)
rfshelp@verint.com
http://gmt.zendesk.com

All other products:
contactcenter@verint.com
http://online.verint.com

Asien-Pazifik (APAC)

Israel
 

Indien
 
 

Hongkong
 

Australien
 
 
 

Japan

+972 9 962 5881
em.support@verint.com

+91 124 4159555-666
+91 98 99 55 59 97
HD_India@verint.com

+852 8103 0104
HK_WAS_SUPPORT_CCD@Verint.com

1-300-VERINT (1300 837468) – From Australia
+61 2 8907 0300 – From overseas
anz-support@verint.com

(81)3-6261-0970
Japan_helpdesk@verint.com

Europe Middle East and Africa (EMEA)

London, UK GMT

+44 (0) 845 843 7333
EFM: efmsupport@verint.com
EFM web portal

All other products:
customersupport.emea@verint.com
http://online.verint.com

KANA Support Contact Information and Local Business Hours

RegionContact NumberEmail: KANA EnterpriseKANA: Lagan EnterpriseWeb

AMERIKA

1-866-753-KANA (5262)

KanaEnterpriseSupport@kana.com

support@kana.com

community.kana.com

EMEA

+31-20-2015217

UK

+44 (0) 844 478 0415

AUSTRALIA

+61-3862-37224

JAPAN

+81-728-64-1550

SINGAPORE

+65-6415-5154

HONG KONG

+85-2300-27863

 

Telligent Support Contact Information

Click here

OpinionLab Support Contact Information

Click here