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Unser Angebot von Komplettprogrammen und umfassenden Beratungsdienstleistungen sind darauf ausgerichtet, Ihnen dabei zu helfen, Unternehmens- und technologische Herausforderungen, Risiken und Möglichkeiten zu identifizieren. Mit diesem Wissen können die passenden Prozesse und Technologielösungen eingesetzt werden, um Ihr Unternehmen zu transformieren.

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Dienstleistungen zur Verbesserung der Kundeneinbindung

Benefit from a Broad Range of Verint Services

Verint offers a comprehensive portfolio of services for deploying customer engagement optimization solutions on-premises or in the cloud. Our end-to-end set of services are designed to help you identify business and technology challenges, risks, and opportunities, and apply the proper processes and technology solutions to help you realize the fastest path to ROI. Verint Services include:

Verint Customer Engagement Optimization

Verint Customer Engagement Optimization

Beratungsdienstleistungen

Verint Beratungsdienstleistungen help organizations develop their vision and strategy, improve their performance, and focus on achieving specific business outcomes. Business Advisory Services include business consulting, project management, and change management and are available for customers deploying in the cloud or on-premises.

Umsetzungsdienstleistungen

Verint kann mehr tun, als einfach nur die Software zu installieren und einzurichten. We offer a range of implementation services that go beyond deployment and cover the entire business lifecycle. Our experts have a detailed knowledge of best practices and the processes associated with implementing successful business technology projects. They work closely with you to bridge the gap between business and technology, helping to drive success.

Verint Customer Engagement Optimization

Verint Enablement Services

Schulungen

Verint Enablement Services can help organizations get the most from their Verint solutions by increasing knowledge and best practices, and driving employee adoption and performance. Enablement Services can be delivered on-site, remotely, or via Verint University.

Business Managed Services

Verint Business Managed Services provide experts to help you bridge from vision to execution with specific, measurable business outcomes. Verint Business Managed Services include focus area analysis and business trend reporting and are available for Verint Speech Analytics, Verint Enterprise Feedback Management, Verint Desktop Process and Analytics, Verint Workforce Management, and BPA Quality Monitoring Managed Service.

Technology Managed Services

Verint Technology Managed Services are designed to enhance your IT processes and staff, and further extend the performance and availability of your Verint solutions. Our team will help you implement a sustainable program based on Information Technology Infrastructure Library (ITIL) standards. By combining rigorous engagement and data collection with analysis by our experts, we can provide you with actionable recommendations.

Learn more about Verint’s Professional Services offerings

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Kontakt

1-800-4Verint
(1-800-483-7468)
+1-631-962-9300

Verint Business Advisory Services

Verint Business Advisory Services

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Verint-Änderungsmanagementstrategie

Verint-Änderungsmanagementstrategie

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Verint-Lancierungsprogramm zur Verbesserung des Einkaufs- und Serviceerlebnisses

Verint-Lancierungsprogramm zur Verbesserung des Einkaufs- und Serviceerlebnisses

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Verint-Qualitätsanalyse für Unternehmen

Verint-Qualitätsanalyse für Unternehmen

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Verint-Optimierungsprogramm für Kundencenter

Verint-Optimierungsprogramm für Kundencenter

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Verint Customer Journey Mapping

Verint Customer Journey Mapping

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Verint-Bewertung der Kundeneinbindungsfähigkeit

Verint-Bewertung der Kundeneinbindungsfähigkeit

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Higher Education Company Case Study

Higher Education Company

Anwenderbericht

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