Verint Workforce Optimization Suite Achieves Compatibility Certification with the Cisco Solution Partner Program

Mon Apr 17, 2017

MELVILLE, N.Y., April 17, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that its Workforce Optimization suite successfully achieved Cisco compatibility certification with Cisco Unified Communications Manager, Version 11.* As a member of the Cisco® Solution Partner Program, Verint can create and deploy solutions to enhance the capabilities, performance and management of the network.

 

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Press Release

Verint Workforce Optimization Suite Achieves Compatibility Certification with the Cisco Solution Partner Program

Mon Apr 17, 2017

MELVILLE, N.Y., April 17, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that its Workforce Optimization suite successfully achieved Cisco compatibility certification with Cisco Unified Communications Manager, Version 11.* As a member of the Cisco® Solution Partner Program, Verint can create and deploy solutions to enhance the capabilities, performance and management of the network.

Verint Workforce Optimization works with Cisco’s Unified Communications Manager to combine software and services and help organizations improve daily operating functions, from interacting with customers in the contact center, to enhancing the underlying back-office business processes that help shape the customer experience. Customers can gain high-level visibility into performance, customer and other business intelligence enterprise-wide through a closed-loop solution set and capabilities that include session management, voice, video, messaging, mobility and web conferencing.

“Working together, Verint and Cisco provide global organizations with the ability to unite applications and endpoints, while lowering operating costs,” says John Bourne, senior vice president, global channels and alliances, Verint. “We’re delighted to continue collaborating with Cisco and look forward to building powerful solution capabilities.”

The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party, independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, Verint has achieved Cisco compatibility certification on at least one solution and can provide customers 24-hour, 7-days-a-week customer support. For more information, visit https://marketplace.cisco.com/catalog/companies/verint.

Über Verint Systems Inc.

Verint® (Nasdaq: VRNT) ist ein globaler Marktführer im Bereich der Actionable Intelligence® Lösungen mit einem Fokus auf der Optimierung der Kundeneinbindung, den Sicherheitsdaten, der Betrugserkennung und -bekämpfung, der Risikominimierung und der Einhaltung von Vorschriften. Today, more than 10.000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

*Compatibility certification via Interoperability Verification Testing and Cisco Validated Design is designed to simulate typical customer configurations and does not replace the need for on-site testing and interoperability validation in conjunction with actual implementation. Verint successfully completed certification of its Workforce Optimization suite on Cisco Unified Communications Manager, V11 in Q3 of 2016.

This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. Diese zukunftsgerichteten Aussagen sind nicht als Garantie für zukünftige Leistung zu sehen und beruhen auf den Erwartungen der Geschäftsleitung, die einer Reihe von Risikofaktoren, Unsicherheiten und Annahmen unterliegen. Jeder dieser Aspekte kann zu einer wesentlichen Veränderung der in den zukunftsgerichteten Aussagen ausgedrückten oder implizierten Erwartungen führen. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2017 and other filings we make with the SEC. Diese in dieser Presseerklärung enthaltenen zukunftsgerichteten Aussagen werden zum Zeitpunkt dieser Presseerklärung gemacht und Verint übernimmt, mit Ausnahme der gesetzlichen Vorgaben, keine Verpflichtung, diese zu aktualisieren oder Gründe zu nennen, warum die tatsächlichen Ergebnisse hiervon abweichen.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Andere erwähnte Markenzeichen sind Eigentum ihrer jeweiligen Besitzer.

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