Verint Customer Engagement Optimization Solutions Earn Multiple Industry Honors

Tue Mar 21, 2017

Knowledge Management, Robotic Process Automation and Call Recording Software Recognized for Innovation and Impact on Customer and Employee Experiences

MELVILLE, N.Y., März 21, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has received several industry honors for solutions in its Customer Engagement Optimizationportfolio. These recent awards highlight the company’s technology innovation in the areas of knowledge management, robotic process automation and call recording solutions.

 

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Press Release

Verint Customer Engagement Optimization Solutions Earn Multiple Industry Honors

Tue Mar 21, 2017

Knowledge Management, Robotic Process Automation and Call Recording Software Recognized for Innovation and Impact on Customer and Employee Experiences

MELVILLE, N.Y., März 21, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has received several industry honors for solutions in its Customer Engagement Optimization portfolio. These recent awards highlight the company’s technology innovation in the areas of knowledge management, robotic process automation and call recording solutions.

KMWorld’s “100 Companies That Matter in Knowledge Management”

Named again to this year’s KMWorld “100 Companies That Matter in Knowledge Management” ranking is Verint Knowledge Management. The highly-scalable solution uses context to deliver the right knowledge to employees in the contact canter and to customers through self-service. This annual awards program recognizes the best in innovation, creativity and functionality among providers of knowledge management solutions that help employees and customers find what they need, whenever they need it.

CUSTOMER Magazine’s “2017 Product of the Year Award”

Verint Robotic Process Automation received a Product of the Year Award from CUSTOMER magazine. The honor recognizes products in the industry that enable organizations to meet and exceed the expectations of their customers. The software uses robots to automate, manage and execute high volumes of time-consuming business processes around-the-clock each day, automating repetitive and time-consuming processes. Leveraging the software also enables employees to focus on more complex and value-added customer activities.

Internet Telephony’s “2017 Product of the Year Award”

The Internet Telephony Product of the Year Award, announced in January of this year, recognizes companies that have developed exceptional VoIP and IP communications products and services. This year, Verint Call Recording was selected for its role in helping companies gain more value from captured interactions by indexing, archiving and retrieving audio, screen and other interaction methods from different and mixed recording environments.

Über Verint Systems Inc.
Verint® (Nasdaq: VRNT) ist ein globaler Marktführer im Bereich der Actionable Intelligence® Lösungen mit einem Fokus auf der Optimierung der Kundeneinbindung, den Sicherheitsdaten, der Betrugserkennung und -bekämpfung, der Risikominimierung und der Einhaltung von Vorschriften. Today, more than 10.000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

Diese Presseinformation enthält zukunftsgerichtete Aussagen, einschließlich Aussagen bezüglich der Erwartungen, Prognosen, Ansichten, Gelegenheiten, Pläne, Strategien, Überzeugungen u. ä., zu Verint Systems Inc. Diese zukunftsgerichteten Aussagen sind nicht als Garantie für zukünftige Leistung zu sehen und beruhen auf den Erwartungen der Geschäftsleitung, die einer Reihe von Risikofaktoren, Unsicherheiten und Annahmen unterliegen. Jeder dieser Aspekte kann zu einer wesentlichen Veränderung der in den zukunftsgerichteten Aussagen ausgedrückten oder implizierten Erwartungen führen. In unserem Jahresbericht auf dem Formular 10-K für das Geschäftsjahr bis Januar 31, 2016, unserem Quartalsbericht auf dem Formular 10-Q für das Quartal bis Oktober 31, 2016 und in anderen Berichten, die wir bei der SEC eingereicht haben, werden diese Risikofaktoren detailliert erläutert. Diese in dieser Presseerklärung enthaltenen zukunftsgerichteten Aussagen werden zum Zeitpunkt dieser Presseerklärung gemacht und Verint übernimmt, mit Ausnahme der gesetzlichen Vorgaben, keine Verpflichtung, diese zu aktualisieren oder Gründe zu nennen, warum die tatsächlichen Ergebnisse hiervon abweichen.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Andere erwähnte Markenzeichen sind Eigentum ihrer jeweiligen Besitzer.

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