Verint Awarded Multiple Honors for Customer Engagement Optimization Solutions

Saddletree Research, Ventana Research, KMWorld and TMC Recognize Verint for Technology Innovation

MELVILLE, N.Y., December 21, 2016Verint® Systems Inc. (Nasdaq: VRNT) today announced that its Customer Engagement Optimization portfolio has received a series of industry awards. These honors reinforce the growing importance and impact of solutions that help enhance customer and employee engagement, heighten loyalty and experiences, improve efficiency and reduce risk.

 

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Press Release

Verint Awarded Multiple Honors for Customer Engagement Optimization Solutions

Wed Dec 21, 2016

Saddletree Research, Ventana Research, KMWorld and TMC Recognize Verint for Technology Innovation

MELVILLE, N.Y., December 21, 2016Verint® Systems Inc. (Nasdaq: VRNT) today announced that its Customer Engagement Optimization portfolio has received a series of industry awards. These honors reinforce the growing importance and impact of solutions that help enhance customer and employee engagement, heighten loyalty and experiences, improve efficiency and reduce risk.

Saddletree Research’s Kachina Award

Sponsored by Saddletree Research, the First Annual Kachina Awards named Verint Customer Analytics the winner in its “Innovation in Analytics” category. The solution set—which includes speech analytics, text analytics, enterprise feedback management and engagement analytics—helps organizations analyze and act on customer interactions, feedback and journeys across channels; interpret them in the context of business objectives; and respond more effectively to customer, business and market demands.

Ventana Research’s Technology Innovation Award

Verint’s Telligent Community solution received a “finalist” honor in the Ventana Research 2016 Technology Innovation Awards. Evaluations reviewed the platform’s approach; how it supports people, processes, information and technology; and the business impact and value it delivers. Telligent Community provides a complete platform for customer and employee collaboration, and helps organizations gain valuable insight into social customer service, digital marketing and employee engagement.

KMWorld’s Trend-Setting Products

Verint Customer Engagement Optimization was named a “Trend-Setting Product” in KMWorld. Evaluation criteria included usefulness, scalability and level of innovation. Using the Customer Engagement Optimization portfolio, organizations can benefit from improvements in workforce performance, operational efficiency, service processes, interaction quality and customer behavior.

TMC’s Communications Solutions Product of the Year Award

Communications Solutions recognized Verint Back-Office Workforce Optimization in its most recent Product of the Year Awards. This annual program recognizes exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last 12months. The Verint back-office WFO solution is designed to provide unprecedented visibility into employee behavior and work processing, improve employee productivity and effectiveness, and increase accuracy and processing compliance.

Über Verint Systems Inc.
Verint® (Nasdaq: VRNT) ist ein globaler Marktführer im Bereich der Actionable Intelligence® Lösungen mit einem Fokus auf der Optimierung der Kundeneinbindung, den Sicherheitsdaten, der Betrugserkennung und -bekämpfung, der Risikominimierung und der Einhaltung von Vorschriften. Today, more than 10.000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

These 2016 awards were presented during the following months: Saddletree Kachina-November; Ventana Technology Innovation-September; KMWorld Trend-Setting Products-August; Communications Solutions Product of the Year-August.

Diese Presseinformation enthält zukunftsgerichtete Aussagen, einschließlich Aussagen bezüglich der Erwartungen, Prognosen, Ansichten, Gelegenheiten, Pläne, Strategien, Überzeugungen u. ä., zu Verint Systems Inc. Diese zukunftsgerichteten Aussagen sind nicht als Garantie für zukünftige Leistung zu sehen und beruhen auf den Erwartungen der Geschäftsleitung, die einer Reihe von Risikofaktoren, Unsicherheiten und Annahmen unterliegen. Jeder dieser Aspekte kann zu einer wesentlichen Veränderung der in den zukunftsgerichteten Aussagen ausgedrückten oder implizierten Erwartungen führen. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2016, our Quarterly Report on Form 10-Q for the quarter ended October 31, 2016, and other filings we make with the SEC. Diese in dieser Presseerklärung enthaltenen zukunftsgerichteten Aussagen werden zum Zeitpunkt dieser Presseerklärung gemacht und Verint übernimmt, mit Ausnahme der gesetzlichen Vorgaben, keine Verpflichtung, diese zu aktualisieren oder Gründe zu nennen, warum die tatsächlichen Ergebnisse hiervon abweichen.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Andere erwähnte Markenzeichen sind Eigentum ihrer jeweiligen Besitzer.

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